Privacy Policy & Disclaimers

 
 

Thank you for visiting Rhitrition+

Privacy Policy: RhitritionPlus.com

Your privacy and the protection of your personal data are important to us. We are committed to collecting and protecting your data in accordance with European data protection standards. This means we process your data in a lawful, fair, and transparent manner, and take appropriate steps to ensure it is kept secure.

This Privacy Policy explains how we collect, use, and store your personal data. You have the right to request further information about what personal data we hold about you, how it is used, and to request access, correction, or deletion of your data at any time.

We process your personal data only where we have a lawful basis to do so, including where you have provided consent, where it is necessary to fulfil a contract with you, or where we have a legitimate interest or legal obligation.

We have adopted a “Privacy by Design” approach, meaning we aim to implement appropriate technical and organisational measures to protect your data from the outset.

How we use your data

Depending on how you use our website and services, we may collect and use your personal data in the following ways:

Membership

If you sign up to our membership platform, we will collect personal information such as your name and email address to create and manage your account. This allows you to access members-only content, including recipes, live sessions, and resources.

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help with spam detection.

An anonymised string created from your email address (a hash) may be provided to the Gravatar service. The Gravatar service privacy policy is available on their website. After approval of your comment, your profile picture may be visible publicly alongside your comment.

Communication with you

If you contact us via email, contact forms, social media, or other methods, we will use your information to respond to your enquiry and provide support.

Live Sessions

If you register for live sessions, we may collect your name and email address to provide access and send relevant communications.

Please note that live sessions may be recorded and made available to members for replay. By attending, you acknowledge that recordings may take place.

Mailing list

We operate a mailing list to share updates, news, and offers. You will only receive emails if you have opted in. You can unsubscribe at any time using the link provided in emails or by contacting us directly.

Promotions & Giveaways

If you enter a giveaway or promotion, we may collect your name and email address to administer the giveaway, contact winners, and deliver prizes.

Entering a giveaway does not automatically subscribe you to our mailing list unless you have explicitly opted in to receive marketing communications.

Discount Codes

From time to time, we may offer discount codes or promotional offers. If you provide your email address to access these, we may use your details to deliver the offer and communicate relevant information about it.

Payments

If you purchase a membership or services, payments are processed securely by third-party providers (such as Stripe or Squarespace Payments). We do not store or have access to your full payment details. Rhitrition+ memberships are billed on a recurring monthly basis unless cancelled.

You can cancel your membership at any time through your account settings. If cancelled, you will continue to have access to Rhitrition+ until the end of your current billing period. Your membership will not renew after this date.

Payments are non-refundable once processed.

Technical uses of your information

We collect data about how our website is used in order to improve performance, enhance user experience, and maintain security.

This may include:

  • Pages visited and time spent on site

  • Navigation paths and interactions

  • Device and browser information

  • Errors and performance data

We use tools such as Google Analytics, which may use cookies and similar technologies to collect this information.

Embedded content and third-party services

Our website may include embedded content such as videos (e.g. YouTube or Vimeo) or social media features. These services may collect data about your interaction with the content, particularly if you are logged into those platforms.

We recommend reviewing the privacy policies of these third-party services for further information.

How we keep your information safe

We implement appropriate technical and organisational measures to protect your personal data. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Data retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, including providing our services, complying with legal obligations, and resolving disputes.

Medical disclaimer

All content provided on this platform is for general information only and is not a substitute for personalised medical or nutritional advice.

Your rights

You have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data (“right to be forgotten”)

  • Restrict or object to how your data is processed

  • Request a copy of your data in electronic format

You can exercise these rights at any time by contacting us.

Data Controller

For the purposes of data protection law, the data controller is Rhitrition Ltd.